The invoice column, a consumption corrected at the stop, re-pricing, then catching up an unbilled session.
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Introduction 0:06 Hello! Once a charge is over, it still has to be checked, then billed. Let's see how to read the invoice column, spot a corrected consumption, recalculate a price, and catch up a forgotten session. The invoice column 0:20 In the history, the “Invoice Number” column tells where each session stands. A billed session shows the number of its invoice: a click opens it in a new tab. 0:32 A dash: nothing to bill. The session was not subject to billing, it is paid another way, through a B2B contract or a payment terminal, or it stays under the minimums: half a kilowatt-hour, two minutes, fifty cents. 0:47 The red “Missing” badge flags a session that should have been billed, and has no invoice. Checking a session 0:53 Before billing it, open it. The “Logs” tab shows what the platform corrected. Here, the total consumption computed at the stop did not match the station's meters: it was aligned on the meters, which are authoritative, and the curve was rebuilt. 1:11 Did the price follow? Row menu, “Recalculate Price”. “Automatic” is recommended: the meter is authoritative. Nothing is saved yet: the window simulates the energy and the amount, before and after. 1:26 The other references, the meter alone, the curve or a manual entry, are only for when there is proof: each one shows its risk, such as overbilling. 1:37 The simulated amount is right? “Apply the re-pricing” saves it. On a session already billed, the re-pricing can be simulated but not applied: a credit note is needed. Catching up an unbilled session 1:49 All that is left is to bill it. Row menu, “Bill the Session”: the platform creates its invoice, just as at the end of a charge. Key takeaways 2:00 To remember: the “Invoice Number” column tells whether a session is billed, has nothing to bill, or is missing. Before billing, the “Logs” tab shows what the platform corrected, and “Recalculate Price” aligns the amount. Then “Bill the Session” catches up the oversight. 2:19 In the next section: solving a problem, starting with a charging station that won't connect. 
